Frequently Asked Questions

If you can’t find the answer to your question here please call our reception team on 01525 720882.
After your first visit your physiotherapists should be able to tell you approximately how many sessions you will need. However, in some cases this may not be possible.
Usually after the physiotherapist has assessed the problem they will give you physiotherapy on the same day.
The physiotherapist will explain this to you after you have had your first appointment.
Please wear comfortable clothing that you are able to remove quickly should this be required.
If you are a private patient the cost is £49 for assessment and £43 (£44 w.e.f. 1.1.21) for follow-up appointments. Alternatively, you may be having treatment paid for by an Insurance company or via NHS referral.
If you pay privately or use an insurance company, and you do not attend an appointment without letting us know then you may be charged the full cost depending on the circumstances.
If you are receiving NHS treatment you risk being discharged if you repeatedly do not attend appointments.